Support

Get help at every stage

Explore documentation, release notes, and onboarding pathways to keep your prototype workflows moving.

Whether you are setting up your first prototype, troubleshooting an interaction issue, or looking for the latest feature updates, this hub connects you to the right resource. Documentation covers setup, interactions, integrations, testing workflows, and AI assist. Release notes track what shipped and when. The media kit provides brand assets for press and partner use.

If you are new to PrototypeTool, start with the documentation hub—it includes a getting-started guide, feature walkthroughs, and advanced workflow patterns. For specific questions, check the FAQs below or browse the full documentation library.

Documentation

Guided setup and advanced interaction patterns for teams shipping production-ready prototypes.

Open Documentation

Release Notes

Track platform updates, improvements, and roadmap-ready capabilities.

Open Release Notes

Media Kit

Access logos, approved product screenshots, and brand guidance for press and partner teams.

Open Media Kit

Contact Support

Submit technical questions or implementation blockers through our onboarding team.

Open Contact Support

FAQs

How quickly can our team be onboarded?

Most teams complete onboarding within one week, including workspace setup and workflow guidance.

Do you support enterprise security reviews?

Yes. Enterprise customers receive security documentation and technical support during procurement.

Where can I see product updates?

Visit the Release Notes page for chronological updates and implementation guidance.

Continue Exploring

Use these sections to keep moving and find the resources that match your next step.

Features

Explore the core product capabilities that help teams ship with confidence.

Explore Features

Solutions

Choose a rollout path that matches your team structure and delivery stage.

Explore Solutions

Locations

See city-specific support pages for local testing and launch planning.

Explore Locations

Templates

Start with reusable workflows for common product journeys.

Explore Templates

Compare

Compare options side by side and pick the best fit for your team.

Explore Compare

Guides

Browse practical playbooks by industry, role, and team goal.

Explore Guides

Blog

Read practical strategy and implementation insights from real teams.

Explore Blog

Docs

Get setup guides and technical documentation for day-to-day execution.

Explore Docs

Plans

Compare plans and choose the right level of features and support.

Explore Plans

Discover

Explore customer stories and real workflow examples.

Explore Discover